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Google Reviews
Creating Smiles Family and Cosmetic Dentistry: Dr. Gena Pineda
Based on 350 reviews
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Eric Moayer
23:45 22 Aug 22
This is the first new dentist I've had in many years. The wait time was short, the bedside manner was great and they... have TV in the dentist room! Only real issue are the hours and how it's difficult to schedule an short notice appt when I have virtually the same work hours as them. All and all a good place. Also it's very close to where I work and live so that is nice.read more
Michael Treece
01:19 21 Jul 22
Great service and reasonable prices. Everyone is friendly. They take the time to make sure you are at ease and... comfortable with procedures. My only gripe is that scheduling is really tight, but I guess that’s a testament to good business.read more
Michelle Burgess
19:56 20 Jul 22
Been going to Dr. Gena's practice for a number of years. Staff is always courteous and friendly and truly care about... their patients. They also ensure you're in no pain no matter what the procedure. Been so happy and don't plan to leave.read more
Carrie Lemmon
16:32 12 Jun 22
My first time at a new dentist, I was a little nervous but after a few minutes I was fine. I had my tooth fixed looks... good, then they had a cancelation so I came back got my teeth cleaned. Over all it went great, I can definitely say this is my new dentist. I will be going back every 6 months.read more
Kellie Strackeljahn
20:06 10 Jun 22
I like going to my dentist's office. It is pleasant and professional. I feel like the staff cares about me and my... health. I trust Dr. G. Pineda and Dr. D. Pineda to give me the best possible dental care. My hygienist, Becky, has helped me change my habits for better dental health.read more
A M
17:35 30 May 22
So, I was initially charged for Fluoride treatment on 05/2021. Went back in 03/2022 for my 6 month cleaning they said... no charge for my Fluoride, insurance covered it. I was sure I was charged for the Fluoride during my May 2021 visit. Sure enough I found the receipt and I was. I called the office and after quite a bit of hassle from the account manager she agreed to send me a refund check. That was back in March 2022, it is now almost June, 3 months later and still no check. Yes, it was only $23, but it's not about the money it's about principle. If your going to say it's covered by insurance but then charge someone that's deceptive. This place is no different than greedy Attorneys. I won't be returning!!read more
Beverly Mason
05:35 27 May 22
Very impressed with the time the Dr and dental hygienist took to learn about me as a new patient.Had a recent tooth... emergency. Very kindly worked me in to begin alleviating the problem the same day. Always a personal warm and friendly greeting as you enter their offices.read more
Ramonda Miller
23:57 24 May 22
I enjoyed my first visit to Creating Smiles Family and Cosmetic Dentistry. Everyone from the receptionist to the... dentist were pleasant, kind, and professional. Becky was exceptional and went above and beyond to make feel at ease and answered all of my questions. She handled me with care. I am glad I chose Creating Smiles for my dental needs! Ladies keep up the excellent work! You rock!read more
Raffi Ovian
15:28 23 Mar 22
Becky: My dental hygienist does a superb job of cleaning my teeth specifically in areas which I attract buildup of... decay material. The recommendations she has made has helped me to retain my full set of teeth. She encourages flossing after brushing, use of water pic, and rinsing with a mouth wash not harmful to my teeth. Over the years I have come to trust her judgement.read more
Robert Clasquin
23:32 16 Mar 22
Dr. Gena is the best dentist I have ever been to, her entiwre staff is outstanding. I would not hesitate to recommend... her to anyone. She gets all these 5 star ratings for a reason. My new hygienist Rhonda is really nice and does an excellent job also.read more
Terri Finck
02:18 24 Feb 22
She does an excellent job. All the staff is really good. Highly recommend!
Joy Rick
00:51 19 Jan 22
My wife and I both go to this dentist. We absolutely love her and all of her employees. They always make you feel... comfortable and provide excellent dental care. It is actually a pleasure to go there.read more
Sharon Penberthy
00:52 13 Jan 22
I was amazed how in depth my visit was. More detailed x-rays than I have ever had. They showed me the x-rays and... explained what needed to be done. The hygienist, Rhonda was gentle with the cleaning. The dentist, Dr Dallas Pineda was thorough with her exam of my teeth. Everyone in the office was so nice.read more
Jane Bridges
00:40 11 Jan 22
I would highly recommend this dental office. All the employees are not only helpful, positive, competent but very... professional.The dental services I received were truly five star! I was very pleased with everything.read more
Ashlee Ayers
21:28 22 Dec 21
I’ve been going to Creating Smiles for 10 years. Every staff member is friendly, fun, and goes the extra mile to create... a great experience. My teeth say thank you! 🙂read more
Shawn Jones
13:34 30 Nov 21
The staff is absolutely wonderful here. I always enjoy my cleanings performed by Becky. I continue to come to this... dentistry in Collinsville even though I moved to Shiloh two years ago. If you’re looking for a new place to get dental work done, I would highly recommend this place.read more
Cheryl Keller
00:21 30 Nov 21
Gina , is a wonderful dentist that I have ever hadAnd the staff is great , they are always very niceAnd answer any... concerns that you may have !I can’t say enough about Gina p she has been so nice and understanding about financial needs &Has made it much easier for meThank you all so much for your kindnessread more
torrence blackman
20:32 28 Nov 21
The world greatest dentist, love the staff, Gina, Becky, Holly and others. Hope you all had a blessed peaceful... Thanksgiving!!! God bless you all. 🥰🥰🥰read more
Dana Bickmore
03:38 20 Nov 21
I have been absolutely terrified of Dentist and shots my whole life. I am 74 and fell and really messed up my teeth... badly (only seven left) on the bottom.Gena did a great job of calming me down and the staff for holding my hand. I had cosmetic surgery and I now smile . I keep buying lipstick because now I’m finally not ashamed of my smile. I would not wear it before. I didn’t want to draw attention to my teeth. This is worth the expense, This is the best Dentist and staff ever. God Bless you Dr.Gena and stall .read more
margot Crowell
03:47 16 Oct 21
What a great experience at creating smiles. Dr. Pineda was so gentle and took her time to be sure I would be pain-free.... The staff was equally as kind and gentle. All in all the entire experience was very good. Visiting the dentist can be A very anxiety filled experience. The caring relaxed demeanor of the whole staff was a game changer for me. This new patient will be a patient for life. Thank you creating smiles!read more
Shane McBride
23:29 31 Aug 21
The team is very personable and great to work with! They are very timely and always on schedule. The custom service is... top notch!read more
Megan Malherek
23:54 20 Aug 21
I absolutely love all of the staff here!! I’ve never liked going to the dentist but Dallas always keeps me at ease! I... would definitely recommend them to anyone looking for a dentist’read more
Dominic Durbin
03:23 19 Aug 21
Friendly, communicative, personal, listen to your concerns and share with you better dental habits. Do recommend.... Unlike any other dental provider I have ever visited. Refreshing experience versus stoic, jaded dentists of yesteryear.read more
Jarad Corzine
01:06 12 Aug 21
Dr. Pineda and the staff of Creating Smiles have been taking care of my smile for many years. Every visit has been... pleasant. I always feel cared for and any questions I’ve had have been answered thoroughly. It is a very welcoming environment and every person on staff has treated me with respect and care. I’ve never enjoyed going to the dentist like I do now!read more
Ms.Crawford
23:59 04 Aug 21
Very clean, nice environment and FRIENDLY staff.They give you step by step treatment planning for future appointments.... They made me feel so relaxed.The Dentist came in and took the time to sit down and talk to me about my options about what I wanted. I can't wait to get my smile back😀❤🙏🏽❤read more
Carolyn Stambaugh
01:29 17 Jul 21
Always so friendly and accommodating. I’ve never had a bad experience there and I’m there a lot!Excellent care from... the dentists and hygienists.read more
Lorena Wendler
03:56 08 Jul 21
I wouldn't want to go to any other dentist office. Dr. Pineda always makes me feel at ease and thoroughly explains... everything. Becky, my dental hygienist is great too! Love going to her! I lived in Collinsville when I first starting going and then moved to Highland a few years ago but I would rather drive there than find somewhere closer. All the ladies are so nice. I don't have insurance anymore but they have a plan you can get and will work with you. 5 stars in my book!read more
Desi ree
23:39 07 Jul 21
Dallas is an amazing Dentist. All of the staff make sure you are comfortable and it's a great place to go if you have... anxiety about the dentist. Best dentist I have had yet!read more
Dan Welborn
22:41 09 Jun 21
This was my second visit and I continue to enjoy the staff at Creating Smiles. Becky was great as always and able to... answer all questions. Nice place with quality care.read more
Kourtney Walton
17:32 20 May 21
Was extremely nervous going in but the ladies and gentleman there were very kind and light. We had some laughs and they... really explained my plan and made me feel assured and confidentread more
Shannon Smith
22:45 04 May 21
Dr. Pineda and staff are all very friendly and professional. I’ve been seeing Dr Pineda for several years and highly... recommend her for anyone needing dental services. This office is top notch, they are constantly furthering their skills and knowledge as documented on their website. Go see them!!!read more
Alex Guebert
00:06 23 Apr 21
Best Dentist ever! I recommend all my family, friends, and staff here. The atmosphere is wonderful. Above all, it is... comfortable and clean. Attention to detail is top notch!read more
Galen Patterson
19:14 05 Apr 21
Always a great experience.Everyone always friendly and helpful .Looking forward to next appointment.Thank you.... 😊read more
Christina robinson
20:09 29 Mar 21
I have went to Gina Pineda since I was in high school in 2011. Since then I have lost my dental insurance, but I have... been able to continue yearly treatments. This was possible due to their amazing membership plan. Recently Dallas Pineda started at the office after dental school and she is just as wonderful as her mom. Everyone is very friendly and my visits are always quick and thorough. I have watched this office grow and I truly love it there. I would recommend everyone I know will continue going there for all my dental needs until it’s no longer possible.read more
Jeaneen
20:08 25 Mar 21
The ladies were very nice and got me right in and out! Looking forward to my follow up visits!
Ron Korte
18:29 11 Mar 21
Hi-tech office, text alerts for visits, friendly and knowledgeable staff.They do a great job, always a positive... experience.read more
Babs Branz
01:54 09 Dec 20
It is not always a fun thing to go to the dentist, but Creating Smiles Family Dentistry makes it enjoyable. Starting... from the welcoming greetings when you enter the door into the office to the kind and gentle people in the back. I would send anyone their way who has a dental phobia of like me. They go above and beyond. Thank you Creating Smiles!!read more
Dan Welborn
20:01 03 Dec 20
I recently retired and moved to the St. Louis area. Picking a new Dentist is always difficult in a new place. I can’t... tell you how pleased I was with the care, knowledge, professionalism and friendliness of the staff at the Collinsville location. I went in for a routine cleaning and believe it was the best visit I’ve ever had to a dental office. Becky, Ashley and Dr. Pineda were all first class. As a retired professional working with others over the years, I would highly recommend them.read more
